PT Suku Cadang Oto Sejahtera (Tokoparts.com)

  • Tanggal Dipublish:
  • Kategori:
    D3, Ekonomi dan Bisnis, S1, Semua Jurusan, SWASTA, TeknikD3, Ekonomi dan Bisnis, S1, Semua Jurusan, SWASTA, Teknik
  • Lokasi:
    Jakarta, Surabaya
  • Tipe Pekerjaan:
    Full Time
  • Pendidikan:
    D3, S1
  • Pengalaman:
    1 - 2 Tahun

Pesan sponsor

Tokoparts merupakan e-commerce B2B (Business to Business) khusus sparepart mobil dengan kelengkapan dan kualitas terbaik. Berasal dari supplier pilihan dan terpercaya, Tokoparts memberikan keamanan dan kenyamanan dalam pencarian suku cadang yang sesuai dengan kebutuhan. Kami menghubungkan Anda dengan begitu banyak pilihan suku cadang asli dari berbagai merek populer seperti Toyota, Honda, Daihatsu, Mitsubishi, Suzuki, Hino, Fuso, dan masih banyak lagi.

Seluruh suku cadang yang kami jual merupakan produk genuine dan aftermarket, berkualitas tinggi, dengan harga yang terjangkau dan kompetitif. Profesionalisme serta ketersediaan suku cadang menjadi misi utama kami agar dapat memenuhi kebutuhan para pelanggan.


1. Customer Service Lead
Job Description :

  • Create a robust SOP on how to respond and solve the customers’ complaints
  • Evaluate the daily process of handling complaints if found not efficient, and need to take immediate action for changing/revising the SOP
  • Closely coordinate with all stakeholders related to the issues such as Sales Department, Supply Chain Department, PMO, Finance and Tech department
  • Develop a roadmap of KPI for Customer Service team on how to eliminate the complaints cases month by month
  • Focus on being side by side next to customers’ pain points – patiently listening to their voices and trying to help solve the problems
  • Build a summary report in weekly / monthly / quarterly / semesterly / yearly basis to be shared with related stakeholders
  • Daily report to Operation General Manager
  • Having close communication with COO
  • Communicate with PMO and Tech team in case of developing / exploring system that could support whole process to improve performance of Tokoparts’ customer service
  • Fast response to every kind of inquiry comes in: complaints, refund, return of products, etc.
  • Put at first that customer needs to be understood and served better
  • To be expected to build a customer service team once Tokoparts business becomes bigger and bigger in the near future.

Requirements :

  • Having more than 2-3 years experience in customer service field, B2C or B2B industry sector
  • Having good familiarity of ecommerce working process system
  • Excellent communication skills
  • Able to manage self-emotion very well
  • English proficiency in writings and speaking is preferable
  • Graduated from reputable universities from any majors
  • Adaptive, agile and fast learner
  • Having enthusiasm to automotive sector is highly an added value
  • Placement for JAKARTA

2. Sales Supervisor
Job Description:

  • Receive job delegation from Sales Manager regarding the Sales team
  • Become the main partner of Sales Manager in creating the right strategy for the Sales division
  • Performing a role as SPV Sales who can direct the Sales team in operational activities
  • Achieve sales targets individually & team
  • Create & maintain good relationships and always provide the best service to customers
  • Make visits to new potential customers (workshops & shops).
  • Provide reports to each sales member in daily operational activities

Requirements:

  • 35 years old
  • Have 5 years experience as Sales Executive (Automotive industry is preferred)
  • Bachelor Degree in any field
  • Having knowledge in automotive (especially parts shop and workshop)
  • Target Oriented, Proactive, Adaptable, Enthusiastic, and Dynamic
  • Owning a motorcycle and valid SIM C
  • Placement for JAKARTA

3. Sales Executive
Job Description:

  • Introducing, offering, and selling Tokoparts products to workshops and shops
  • Achieve sales targets individually & team
  • Create & maintain good relationships and always provide the best service to customers
  • Looking for new potential customers (workshops & shops)
  • Make visits to customers (workshops & shops) every day
  • Creating sales report as necessary
  • Implementing continues improvement to expand the market and increase sales revenue

Requirements:

  • 30 years old
  • Have 2 years experience as Sales Executive (Automotive industry is preferred)
  • Bachelor Degree in any field
  • Having knowledge in automotive (especially parts shop and workshop)
  • Target Oriented, Proactive, Adaptable, Enthusiastic, and Dynamic
  • Owning a motorcycle and valid SIM C
  • Placement for JAKARTA & SURABAYA

4. Sales Support
Job Description:

  • Follow up first order and repeat order
  • Building good relationship with customers (parts shops and workshops)
  • Manage effective communication and coordination between Sales Executive and Suppliers Representative to provide the best service to customers
  • Manage administration and supporting data in Sales department
  • Conduct reimbursement for all operational activities in Operation division
  • Support other activities in Operation division and within company

Requirements:

  • 30 years old
  • Female
  • Have 2 years experience as Sales Support (Automotive industry is preferred)
  • Bachelor Degree in any field
  • Having knowledge in automotive (especially parts shop and workshop)
  • Target Oriented, Proactive, Adaptable, Enthusiastic, and Dynamic
  • Placement for JAKARTA & SURABAYA

5. Supplier Representative
Job Description:

  • Coordinate all the needs of buyers and suppliers in the operational activities to get the right information to run the company’s operational functions
  • Actively involved in giving ideas and implementing activities or programs to improve performance of suppliers and buyers
  • Synergize business relationships among suppliers, buyers, and companies to create and develop mutually beneficial cooperation
  • Actively learn and understand the operational process flow in suppliers that are in their responsibility areas by implementing the principles of speed, proactivity, integrity, and credibility
  • Proactive to build productive communication and trustworthy relationships with each person in charge of the suppliers

Requirements:

  • 30 years old
  • Have 2 years experience in Purchasing/Logistic/Warehouse (Automotive industry is preferred)
  • Bachelor Degree in any field
  • Having knowledge in automotive (especially parts shop and workshop)
  • Able to use Microsoft Excel
  • Detail Oriented, Agile, Fast Learner and able to work under pressure
  • Placement for JAKARTA

6. Finance Accounting Staff
Job Description:

  • Reviewing AP reports and making sure all costs have been input into the proper COA
  • Reviewing AR reports and ensuring all sales have been entered into the proper COA
  • Reviewing financial reports and ensuring accurate, timely and targeted reporting
  • Understand tax regulations and their reporting
  • Accustomed to working with the Finance & Accounting system
  • Have thoroughness, honesty, and discipline in work
  • Have good communication with Internal and External

Requirements:

  • 30 years old
  • Have 3 years’ experience as Finance Staff
  • Bachelor Degree in Finance/Accounting
  • Advance in using Microsoft Excel
  • Familiar with Accounting System
  • Detail Oriented, Agile, Fast Learner and able to work under pressure
  • Placement for JAKARTA

7. Data Admin & Analyst Intern
Job Description:

  • Manage and scrutinize all raw database available
  • Sort out and analyse all raw database to be ready to put on ecommerce system
  • Coordinate with related stakeholders from Operation, Tech and Finance
  • Report directly to Tech Manager

Requirements:

  • Final year student or Fresh Graduate from any Reputable University
  • Adaptive, Agile and Fast Learner
  • Communicative and Detail Oriented
  • Having enthusiasm in tech industry such e-commerce and other tech platform
  • Placement for JAKARTA

Please send your latest CV to:
[email protected] dengan format Nama_Posisi yang dilamar_Domisili (JKT/SBY).

INFO LOWONGAN LAINNYA, DAPAT DITEMUKAN DI: T.ME/DISNAKERJA

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